Terms and Conditions of the "Metro" Campaign

TERMS AND CONDITIONS OF THE “TRAVEL WITH MI CLIP” CAMPAIGN

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Publication date: [pending]

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These Terms and Conditions inform the Participant of the terms and conditions governing the operation of the campaign identified as “Travel with Mi Clip” (the “Campaign”).

Participants are responsible for carefully reading these Terms and Conditions, which may be subject to future amendments. Accordingly, Participants must periodically review the current version, which will be available through the Application and/or through the official channels enabled by Mi Clip for such purposes.

If, at any time, Participants disagree, in whole or in part, with these Terms and Conditions or any amendments thereto, they must refrain from participating in the Campaign.

Participants who access and use the Campaign, as well as the services or tools made available by Mi Clip, accept that all related activities shall be governed in accordance with these Terms and Conditions and applicable laws and regulations.

Mi Clip reserves the right to amend the Campaign rules at its discretion at any time, in which case it shall inform Participants through the Application and/or through the same communication channels in which the Campaign is published.

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FIRST. Definitions

For purposes of these Terms and Conditions, capitalized terms shall have the meanings set forth below:

Application: The mobile application called “Mi Clip,” through which Users may access the functionalities enabled by Mi Clip and, where applicable, participate in the Campaign.
Campaign: The promotional campaign called “Travel with Mi Clip,” organized by Mi Clip in accordance with these Terms and Conditions.
Cashback: The promotional benefit consisting of the crediting of an amount in favor of the Participant within the Participant’s account or promotional balance in the Application, subject to validation, operational availability, and the applicable usage rules communicated by Mi Clip.
Mi Clip Account: The User’s registration or active account within the Application, including, where applicable, the funds, balance, or promotional benefits functionality enabled to make eligible payments in accordance with Mi Clip’s operating conditions.
Participant: An individual of legal age who has the Application installed, has an active Mi Clip Account, complies with the minimum validation level required by Mi Clip to participate in the Campaign, and meets the other requirements established in these Terms and Conditions.
Platform: The Application and the technological, operational, and transactional systems through which Mi Clip administers the Campaign.
Eligible Transaction: An approved contactless payment transaction using NFC technology, processed and recorded as completed in Mi Clip’s systems, made through the Application at enabled turnstiles or access points of the Mexico City Metro and/or the Mexico City Metrobús, using available balance, available cashback, or a combination of both, provided that such transaction has not been cancelled, declined, reversed, disputed, or subject to an adjustment resolved in favor of the User.
Eligible Trip: Each individual access to the transportation system resulting from an Eligible Transaction.
Term: The period during which the Campaign will remain active, from August 20, 2026 at 12:00 a.m. through September 30, 2026 at 11:59 p.m., Mexico City time, without prejudice to the possibility that the Campaign may end early in the event of suspension, cancellation, budget exhaustion, exhaustion of the maximum number of benefits, or any other cause provided for in these Terms and Conditions.

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SECOND. Participants, eligibility conditions, and Campaign mechanics

a) Participants

The Campaign is exclusively intended for Mi Clip Users who have the Application installed, maintain an active Mi Clip Account, and meet the requirements set forth in these Terms and Conditions.

b) Eligibility conditions

Only Users who, at the time of each Eligible Transaction, meet all of the following requirements may participate in the Campaign:

Be an individual at least 18 years old.
Have the “Mi Clip” Application installed and enabled.
Have an active Mi Clip Account with a minimum KYC verification level of Level 1, or the equivalent level enabled by Mi Clip for this functionality.
Have sufficient funds to complete the Eligible Transaction, whether through available balance, available cashback, or a combination of both, in accordance with the Application’s then-current operating rules.
Have an Android device compatible with NFC payments.
Be physically located in Mexico City and carry out the Eligible Transaction exclusively at enabled stations, access points, or turnstiles of the Mexico City Metro and/or the Mexico City Metrobús.
Fully accept these Terms and Conditions.

The Campaign applies to both new Users and existing Users.

Users whose accounts are suspended, blocked, limited, or under review for operational, risk, anti-fraud, regulatory reasons, or due to a request from a competent authority, may not participate.

c) Campaign mechanics

During the Term, each Participant may receive Cashback of MXN $6.00 (six Mexican pesos) for each of the first two (2) Eligible Trips completed within each calendar week.

For purposes of this Campaign, each calendar week shall run from Monday at 12:00 a.m. through Sunday at 11:59 p.m., Mexico City time.

Accordingly:

The Participant may receive a maximum of two (2) Cashbacks per week.
The maximum weekly amount that a Participant may receive shall be MXN $12.00 (twelve Mexican pesos).
Starting with the third Eligible Trip made during the same calendar week, no additional Cashback shall be generated, even if the Eligible Transaction is approved as a valid means of payment.
The weekly counter shall automatically reset at the beginning of each new calendar week.
Eligible Trips not used or not credited in a given week shall not accumulate, be transferable, or roll over to the following week.
Merely making a payment in the transportation system does not guarantee receipt of Cashback, as Cashback is subject to validation, eligibility, operational availability, Mi Clip’s internal records, and compliance with these Terms and Conditions.

d) Operational clarifications

For clarification purposes:

Only contactless payments made using NFC technology from Android devices compatible with the Application shall participate.
For purposes of this Campaign, iOS devices do not have NFC functionality enabled to participate.
Eligible Transactions may be funded with balance, available cashback, or a combination of both, subject to the Application’s operating configuration.
The Campaign does not apply to public transportation systems in other cities or to means of transportation other than those expressly indicated in these Terms and Conditions.

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THIRD. Cashback, nature, and conditions of the benefit

Each eligible Participant shall be entitled, where applicable, to receive the Cashback provided in the preceding clause, which shall be credited once the relevant Eligible Transaction has been validated as successful by Mi Clip’s systems.

The Cashback:

Shall be credited automatically to the account, balance, or promotional section that Mi Clip has enabled in the Application for such purposes.
Is not accumulable beyond the limits expressly provided in these Terms and Conditions.
Is not transferable to third parties.
Is not redeemable for cash.
Does not generate yield, interest, or any right other than that expressly provided in these Terms and Conditions.

It may be used in accordance with the functionalities, restrictions, validity, and operational availability that Mi Clip has enabled and communicated to the User within the Application.

If Mi Clip establishes a maximum budget, a maximum number of benefits, an early cut-off date, or any other general limit applicable to the Campaign and communicates it to the User through the channels designated for such purpose, Mi Clip may terminate the Campaign once such limit is reached, even if the originally scheduled Term has not ended.

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FOURTH. Eligible transactions, exclusions, and validation

Only those transactions that meet the definition contained in the First clause and are identified by Mi Clip based on its internal records, including, where applicable, criteria such as MCC, merchant identifiers, merchant naming conventions, and other reasonably applicable operating parameters, shall be considered Eligible Transactions.

The following shall not be eligible to participate in the Campaign:

Declined, failed, rejected, or unsettled transactions.
Transactions made with insufficient funds.
Top-ups made at ticket vending machines or terminals other than the turnstiles or access points enabled for this Campaign.
Transactions made outside the Term or once the Campaign has ended.
Transactions made in means of transportation, stations, lines, cities, or systems not expressly covered by these Terms and Conditions.
Transactions subsequently cancelled, reversed, disputed, unrecognized, or subject to chargeback or adjustment resolved in favor of the User.

Mi Clip may consider certain transaction regularization operations as eligible only on the date such operations are effectively processed and recognized as successful in its systems, provided that they meet the other eligibility requirements.

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FIFTH. Refunds, cancellations, reversals, and adjustments

Refunds, cancellations, reversals, disputes, adjustments, and other incidents related to an Eligible Transaction shall be subject to Mi Clip’s then-current operating, risk, and anti-fraud policies.

If an Eligible Transaction that generated Cashback is subsequently cancelled, reversed, disputed, or adjusted in such a way that it no longer meets the eligibility requirements, Mi Clip may deduct, reverse, or cancel the corresponding Cashback.

If, at the time of the adjustment, the Participant does not have sufficient balance in the relevant category, Mi Clip may apply the compensation or regularization mechanisms set forth in its policies and applicable regulations.

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SIXTH. Restrictions, fraud prevention, and grounds for exclusion

Without prejudice to any other restriction set forth in these Terms and Conditions, Mi Clip may verify compliance with participation requirements at any time and, if it detects fraud, abuse, misuse of the Campaign, or any breach, it may disqualify the Participant, cancel the Participant’s participation, deny crediting of Cashback, reverse benefits already credited, and/or temporarily or permanently restrict access to the Campaign, without liability and without prejudice to any legal or regulatory actions that may apply.

The following, by way of example and without limitation, shall be considered fraud, abuse, or misuse:

Use of multiple accounts by the same person to improperly obtain benefits.
Use of the same device, token, credential, payment method, address, contact information, identity, or other technical or documentary element in an irregular manner to participate with two or more accounts.
Simulation of transactions, artificial multiplication of transactions, or generation of atypical transactional patterns for the purpose of obtaining more benefits than permitted.
Use of bots, automations, emulators, altered devices, or mechanisms to evade controls.
Transactions carried out using false information, forged documentation, or in violation of applicable law.
Any activity that, in Mi Clip’s reasonable judgment, entails operational, reputational, regulatory, or security risk.

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SEVENTH. Service availability and limitation of liability

Mi Clip shall not be liable for failures, interruptions, or inability to participate in the Campaign arising from causes beyond its control, including, by way of example and without limitation:

Failures in the NFC system of turnstiles or access points.
Interruptions, closures, incidents, or suspension of service of the Mexico City Metro or the Mexico City Metrobús.
Failures in networks, connectivity, third-party systems, operating systems, or mobile devices.
Scheduled or corrective maintenance.
Acts of authority, contingencies, fortuitous events, or force majeure.

Validation, crediting, posting, or availability of Cashback may be affected by reconciliation processes, technical validation, processing times, or operational incidents, which shall not imply any additional liability for Mi Clip beyond that provided under applicable law.

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EIGHTH. Relationship with other terms and conditions and with other promotions

Participation in the Campaign is subject, in addition to these specific Terms and Conditions, to the general terms of use of the Application, the conditions applicable to the Mi Clip Account, and any other policies or notices applicable to the User.

In the event of any discrepancy between these Campaign Terms and Conditions and the general terms of the Application or the relevant account, these Terms and Conditions shall prevail solely with respect to the promotional mechanics regulated herein, unless expressly provided otherwise or restricted by applicable law.

The Campaign may coexist with other Mi Clip promotions, campaigns, or benefits, provided that the User meets the specific requirements of each and that Mi Clip has not determined an express incompatibility for operational, anti-fraud, commercial, or regulatory reasons.

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NINTH. Personal data

The Participant acknowledges and agrees that Mi Clip may process the Participant’s personal data in accordance with the applicable privacy notice, as well as use such data to administer the Campaign, validate eligibility, credit benefits, prevent fraud, address disputes, and comply with legal or regulatory obligations.

The applicable privacy notice shall be available through the Application and/or through Mi Clip’s official channels (https://miclip.mx/privacidad/cartera-digital).

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TENTH. Amendments, suspension, and cancellation

Mi Clip may amend, update, suspend, or cancel the Campaign, in whole or in part, as well as these Terms and Conditions, at any time, informing the Participant through the Application or by other electronic means that are reasonably appropriate.

The User’s continued participation in the Campaign after publication of an amendment shall imply acceptance of the then-current version of the Terms and Conditions.

Mi Clip may suspend or terminate the Campaign early, among other reasons, due to budget availability, fraud prevention, regulatory changes, operational incidents, commercial decisions, or any other circumstance that reasonably justifies such determination.

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ELEVENTH. Miscellaneous

Any unlawful act or attempt thereof, as well as any breach of these Terms and Conditions, shall result in the Participant not being considered for the Campaign or being excluded from it, without prejudice to any other legal actions that may apply.

Mi Clip may verify any unlawful act, attempted unlawful act, or breach by any means it deems appropriate, always within the framework of applicable law.

In the event of any discrepancy between versions of these Terms and Conditions in different languages, the Spanish version shall prevail.

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TWELFTH. Jurisdiction and governing law

These Terms and Conditions shall be governed in all respects by the laws in force in the United Mexican States.

Any dispute arising out of or related to these Terms and Conditions, their existence, validity, interpretation, scope, or performance, shall be subject to the applicable laws and the competent courts of Mexico City, and the parties hereby waive any other jurisdiction that may correspond to them by reason of their present or future domicile.

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THIRTEENTH. Contact

For any questions, clarification, or comments related to the Campaign, the Participant may contact the support and service channels enabled by Mi Clip within the Application and/or through the official contact channels made available by Mi Clip.

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